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Privacy Policy

OPTODROP Online Store Privacy Policy



This Privacy Policy regulates the procedure for collecting, processing, storing and protecting personal data of site users https://optodrop.com.ua/. By using our site, you agree to the terms of this Policy.

The processing of your personal data is carried out in accordance with the current Law of Ukraine “About personal data protection”. All legal relations related to the processing and protection of personal data are regulated by relevant legislation.


1. DEFINITION

1.1. The Privacy Policy operates with the following definitions:
1.1.1. "Online Store Administration" (hereinafter referred to as the Administration). Employees who control and manage the resources of the Online Store. Namely: represent the interests and act on behalf of the online store, process and organize the processing of personal data provided by the User, and also determine the purposes of such processing, the composition and type of data to be processed.
1.1.2. "Personal data". Information of any type, and its part, which has a direct or indirect relationship to an identified or identifiable person.
1.1.3. "Processing of personal data". All types of actions with the User's personal data, and the set of such actions (including those requiring the use of automated devices). The list of such actions includes: systematization, collection, accumulation, storage, as well as clarification (update, and, if necessary, change), use, extraction, transfer, blocking, deletion, or complete destruction of personal data. 
1.1.4. "Confidentiality of personal data". A requirement that must be observed by representatives of the Administration of the online store, as well as other persons who have gained access to the User's personal data. It is also a requirement not to allow the distribution of such data without prior consent of the User (subject of personal data) or without other lawful grounds.
1.1.5. "User". A person who has gained access to the online store's website via the Internet and uses the resources and capabilities of the online store.
1.1.6. "Cookies". A small amount of information (data) that a network server sends and stores on the User's computer. A web browser or web client sends it to the web server via an HTTP request every time it tries to open a website page.
1.1.7. "IP address". A unique network address of a node in a computer network built on the principles of the IP protocol.


2. GENERAL PROVISIONS

2.1. By using the website of this online store for his own purposes, the User acknowledges his full agreement with the provisions of the Privacy Policy and with the terms of processing personal information (data).
2.2. If the User does not agree with all or some of the terms and conditions set forth in the Privacy Policy, he must stop using the services of the online store and the website https://optodrop.com.ua/.
2.3. The provisions of the Privacy Policy apply exclusively to this online store. The Administration does not control and is not responsible for the information and services of third parties that the User has the opportunity to access through the relevant Internet links presented on the pages of this online store.
2.4. The Administration does not verify the accuracy of personal data provided by the User.


3. ABOUT THE SUBJECT OF THE PRIVACY POLICY

3.1.  The provisions of the Privacy Policy define the obligations of the Administration of the online store regarding the non-disclosure and confidentiality of personal data provided by the User. The Administration may request such information (data) from the User to register on the website of the online store or to place an order for the purchase of Goods presented in the online store.
3.2. The User's personal information, which may be used and processed in accordance with the provisions of this Privacy Policy, must be entered by the User into the registration form on the online store website. The list of personal data that must be entered into such a form:
3.2.1. Surname, First name, patronymic;
3.2.2. contact phone number;
3.2.3. email address;
3.2.4. address to which the Goods purchased in the online store by the User are delivered;
3.2.5. place of residence of the User.
3.3. The administration of the online store takes all possible measures to preserve the following confidential information of the User:
Technical data: IP address, browser type, operating system, time of access to the site,filesCookies (used for analytics, personalization and authentication).

3.3.1. Refusing the cookie saving function may result in restricted access to certain sections of the online store, for example, those that require authorization.
3.3.2. The online store collects statistics on the IP addresses of users and visitors. The collected data may be needed by representatives of the Administration to identify and eliminate possible technical errors, as well as to monitor compliance with the legality of financial payments made using the resources of the online store.
3.4. Any data that has not been separately agreed upon previously (purchase history, purchase amount (bank details are not stored), information about the user's operating system, etc.), must be securely protected.  In addition, they are not subject to distribution, except for the conditions specified in clauses 5.2 and 5.3 of this Privacy Policy.


4. PURPOSE OF COLLECTING USER PERSONAL DATA

4.1. Personal information (data) provided by the User, representatives of the Administration of the online store may use:
4.1.1. Foraccurate identification of the User who has registered on the online store website;
4.1.2. ensuring the User's access to the resources of this online store;
4.1.3. establishing and maintaining feedback with the User. This applies to: sending information messages, requests for the use of the online store's resources, requests for the provision of services, as well as processing other requests from the User.
4.1.4. determining the User's location in order to improve security when using the resources and capabilities of the online store; to prevent and protect against fraud.
4.1.5. confirmation of the completeness and reliability of the data provided by the User.
4.1.6. creation of an account necessary for placing orders and making purchases. Only if the User agrees to this.
4.1.7. providing the User with information about the status of the order placed by him.
4.1.8. processing and receiving payments, confirming tax benefits, taxes, as well as for appealing payments (if necessary), to determine the rights to apply for a loan.
4.1.9. providing the User with effective customer and technical support in the event of problems related to the use of the website of this online store.
4.1.10. providing the User (with his consent) with information about product updates, special offers, prices, as well as for sending news and other materials on behalf of the online store, or on behalf of the partners of this online store.
4.1.11. conducting advertising campaigns and other advertising activities (with the User's consent).
4.1.12. providing the User with access to the sites and services of partners of this online store.



5. METHODS AND TIME LIMITS OF PROCESSING PERSONAL DATA

5.1. The processing of personal information (data) provided by the User is carried out without time limits by any lawful methods (if necessary, with or without the use of automated data collection tools).
5.2. The User agrees that representatives of the Administration of the online store reserve the right to transfer personal data to third parties. This applies to: courier services, postal organizations,Payment systems (banking operators), Advertising platforms (Google Ads, Facebook Ads), Government agencies (upon request in accordance with the lawetc. 

This data may be transferred to third parties solely for the purpose of fulfilling the order placed by the User in the online store (including for the delivery of the Goods).

5.3. The User's personal information may be provided to representatives of state authorities. But exclusively on the basis of current legislation.
5.4. In the event of loss or disclosure of the User's personal information, the Administration of the online store undertakes to inform the User about this.
5.5. The administration of the online store undertakes to take all possible measures to ensure the protection of the User's personal data from illegal or accidental access, damage, destruction, blocking and other illegal actions by third parties.
5.6. The administration of the online store takes all possible measures to prevent losses and othernegative consequences that may be caused by the loss or disclosure of the User's personal information.


6. ON THE OBLIGATIONS OF THE PARTIES

6.1.  The User agrees that he/she is obliged to:
6.1.1. Provide reliable information about your personal data, which may be required to provide services to the online store.
6.1.2. Update and supplement the personal information provided, if it has changed.
6.2. The administration of the online store undertakes:
6.2.1. Use the information provided by the User exclusively for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Ensure reliable storage of information, prevent its disclosure without obtaining written permission from the User, do not sell, exchange, prevent publication, or otherwise disclose personal information (data) provided by the User. Except as provided for in clauses 5.2 and 5.3 of this Privacy Policy.
6.2.3. Take all possible measures to ensure and preserve the confidentiality of personal information (data) provided by the User.
6.2.4. Block personal data relating to the User immediately upon receipt of an application or request from him (or from the User's legal representative, including the personal data protection supervisory authority).


7. LIABILITY OF THE PARTIES

7.1. If the Administration of the online store has not fulfilled the obligations assumed, it shall be fully liable  for compensation for losses incurred by the User due to the illegal use of his personal information.
7.2. In the event of loss or disclosure of the User's confidential data, the Administration shall be liable if this data:
7.2.1. became publicly available earlier;
7.2.2. received from third parties before being received by representatives of the Administration of this online store;
7.2.3. disclosed with the permission of the User or his legal representative.

8. PROCEDURE FOR RESOLVING DISPUTES ARISING BETWEEN THE PARTIES

8.1. Before filing a lawsuit with the court in order to resolve a dispute between the User and the Administration, the Parties undertake to submit claims in writing and provide a written proposal for settlement of the dispute.
8.2. The recipient of the claim must, within 30 (thirty) calendar days from this moment, notify the applicant in writing about the result of the consideration of the claim.
8.3. If an agreement between the parties could not be reached and the dispute was not resolved, it (the dispute) shall be referred to court where it shall be considered in accordance with the procedure established by law.
8.4. The provisions of the Privacy Policy and the relations arising between the User and the Administration are subject to the norms of current legislation.


9. ADDITIONAL PROVISIONS

9.1. The administration of the online store reserves the right to make changes to the provisions of this Privacy Policy without obtaining the consent of the User.
9.2. The new Privacy Policy comes into force only from the moment of its placement on the website of this online store (unless otherwise specified in the new version of the Privacy Policy).
9.3. All questions and suggestions regarding this Privacy Policy can be sent through the appropriate section of the website of this online store.
9.4. The current provisions of the Privacy Policy are posted on the website of the online store.


10. PROCEDURE FOR USING AUTHOR'S AND NEARBY FONT 

All exclusive intellectual property rights to works in accordance with the provisions of the current Law of Ukraine “On Copyright and Related Rights”, placed by OPTODTOP in the course of its business activities, belong to OPTODTOP on legitimate grounds, unless otherwise indicated in such works (in particular and not exclusively in audiovisual works) and/or on the site, in other sources. Such works may be placed on the sites https://optodrop.com.ua/, YouTube channels, on social networks Instagram, Facebook or other resources where the publication takes place from the official OPTODTOP profile. In such cases, any user undertakes to: • refer to the first publication of the work or to the content (if the work from the copyright holder is in the public domain) indicating the name of the author and the source of borrowing the work. Reproduction or other use of materials is permitted provided that a hyperlink is provided and the original source is mentioned no lower than the second paragraph; • declare an informational (cognitive) non-commercial direction. 

Any commercial reproduction of videos or their fragments for the purpose of commercially exercising the right to access this information is prohibited; • reproduce the work (its excerpts in particular) to the extent justified by the intended purpose; • reproduce the work in its original form, without distorting its content; • use the content without causing damage or loss of profit to the copyright holder. In the event of a situation that allows for an ambiguous interpretation of this procedure for the use of copyright and/or controversial issues and/or issues not regulated by it, the final decision shall be made by OPTODTOP.

OPTODTOP's decision is final and cannot be appealed. If you have any questions about the copyright and related rights policy, please contact us directly or write to info@optodrop.com.ua


11. ADDITIONAL PROVISIONS


  • Changes to the Policy: We reserve the right to make changes to this Policy. The new version comes into force from the moment it is posted on the site.

  • Contact information:
    Address: 50102, Ukraine, Dnipropetrovsk region, city Kryvyi Rih
    E-mail: info@optodrop.com.ua